x

ADONIS:
Version 3.90.4 (Released at 04/07/2024)
- Bug in interface save/read is fixed.
- Bug in mesh generation action has been fixed.

HYRCAN:
Version 2.0.13 (Released at 02/03/2024)
- To allow users to import CAD files using scripting, the importmodel command is introduced.
- Program's webhelp has been reformatted.


Program doesn't run [Solved](Read 21789 times)
Re: Program doesn't run Reply #15 on: January 05, 2017, 05:51:16 am
Tried the new installer. Installed with Avast turned off and tried to run (normal, as admin, from link from installation folder, with compatibility checks). No luck, rather sad  :'(



Re: Program doesn't run Reply #16 on: January 05, 2017, 08:47:36 am
in order to make sure that the problem is not from installation process a portable package has been created and put in the Download page. You just simply need to download it, unzip it and execute the application. no installation is required.

Note: as it's mentioned in the description at Download page, in order to use the portable program you need to install "Visual C++ Redistributable Packages for Visual Studio 2013" beforehand since it's not coming with the portable package (as oppose to installer version). If you used the installer format previously perhaps it has already been installed in your machine if not please follow the link and install it.

hope the issue will go away but if you still experiencing the same problem please post it into the forum so we can figure it out together.

-Roozbeh



Re: Program doesn't run Reply #17 on: January 06, 2017, 02:26:40 am
I've tried to install with portable link, and it still doesn't run. The antivirus is off and visual C++ installed. ?!



Re: Program doesn't run Reply #18 on: January 06, 2017, 07:46:37 am
GUILLARD,

I've been trying to regenerate the same problem as you are having in order to be able to solve it but unfortunately no success so far. the fact that you are not getting any error message puzzles ma and makes it even more difficult to figure out the source of problem. anyway I'm still working on it and even contacted bunch of security firms about the problem.

my concern is that during installation or download some of the file might have been considered unfit an been blocked as I understood, there are some special cases that missing of some DLLs might cause program not to run. but I don't no if that's the case for you.

one way for us to rule out the AV theory is that you completely uninstall the antivirus for small period of time and install ADONIS and see what happens if still there is problem at least we know that antivirus has nothing to do with it. what do you think?



Re: Program doesn't run Reply #19 on: January 06, 2017, 11:40:10 am
I apologize for the English by automatic translator. I too have the same problem with both the version to install it with the laptop. Antivirus antivirus 360 total disabled security and windows 10 pro 32 bit. The program does not wall and not from any indication of error.



Re: Program doesn't run Reply #20 on: January 06, 2017, 01:22:50 pm
in windows 10, 64 bit, localized in italian and no antivirus at all, the portable version works fine.
anyway, i haven't tried the version requiring the installation process.



Re: Program doesn't run Reply #21 on: January 06, 2017, 01:54:25 pm
thanks for the info reversi,

I'm trying to somehow figure out the problem in some operating systems. as soon as figure it out share it with you guys ..



Re: Program doesn't run Reply #22 on: January 07, 2017, 08:36:11 am
in windows 7 professional, service pack 1, 32 bit, localized in italian e no antivirus at all, the portable version doesn't work.

i have first installed vcredist_x86, then done a reboot, then clicked on adonis.exe and the program crashed.

this is the content of the report file created by windows:

Code: [Select]
<?xml version="1.0" encoding="UTF-16"?>
<WERReportMetadata>
<OSVersionInformation>
<WindowsNTVersion>6.1</WindowsNTVersion>
<Build>7601 Service Pack 1</Build>
<Product>(0x30): Windows 7 Professional</Product>
<Edition>Professional</Edition>
<BuildString>7601.23572.x86fre.win7sp1_ldr.161011-0600</BuildString>
<Revision>1130</Revision>
<Flavor>Multiprocessor Free</Flavor>
<Architecture>X86</Architecture>
<LCID>1040</LCID>
</OSVersionInformation>
<ParentProcessInformation>
<ParentProcessId>1840</ParentProcessId>
<ParentProcessPath>C:\Windows\explorer.exe</ParentProcessPath>
<ParentProcessCmdLine>C:\Windows\Explorer.EXE</ParentProcessCmdLine>
</ParentProcessInformation>
<ProblemSignatures>
<EventType>APPCRASH</EventType>
<Parameter0>ADONIS.exe</Parameter0>
<Parameter1>0.0.0.0</Parameter1>
<Parameter2>586f352b</Parameter2>
<Parameter3>ADONIS.exe</Parameter3>
<Parameter4>0.0.0.0</Parameter4>
<Parameter5>586f352b</Parameter5>
<Parameter6>c000001d</Parameter6>
<Parameter7>00016d2b</Parameter7>
</ProblemSignatures>
<DynamicSignatures>
<Parameter1>6.1.7601.2.1.0.256.48</Parameter1>
<Parameter2>1040</Parameter2>
<Parameter22>0a9e</Parameter22>
<Parameter23>0a9e372d3b4ad19135b953a78882e789</Parameter23>
<Parameter24>0a9e</Parameter24>
<Parameter25>0a9e372d3b4ad19135b953a78882e789</Parameter25>
</DynamicSignatures>
<SystemInformation>
<MID>06A1955C-F0A5-4C2D-B494-A7A88E554F34</MID>
<SystemManufacturer>System manufacturer</SystemManufacturer>
<SystemProductName>System Product Name</SystemProductName>
<BIOSVersion>1611</BIOSVersion>
</SystemInformation>
</WERReportMetadata>



Re: Program doesn't run Reply #23 on: January 07, 2017, 11:19:59 am
please try the new version and let me know if problem goes away. thanks a lot for your cooperation.



Re: Program doesn't run Reply #24 on: January 07, 2017, 12:52:12 pm
try the new version and let me know if problem goes away.
i've tried v1.0.3 portable and works fine in windows 10, 64 bit and no antivirus. tomorrow i'll try it on windows 7.



Re: Program doesn't run Reply #25 on: January 07, 2017, 07:40:08 pm
great new! keep me posted ..



Re: Program doesn't run Reply #26 on: January 09, 2017, 01:07:41 am
please try the new version and let me know if problem goes away.
just tried current v1.0.3 portable and it works fine in windows 7 professional, service pack 1, 32 bit.



Re: Program doesn't run Reply #27 on: January 10, 2017, 06:02:03 am
I've tried with the last portable version: it seems to be OK ! It runs with Kapersky. Thank U. I'll make a feed back after comparaison with PLAXIS results.



Re: Program doesn't run Reply #28 on: January 11, 2017, 03:49:31 pm
Ah, quite happy: this last version does run!